Payment Methods

We accept the following credit cards to ensure a secure and convenient shopping experience:

• Diners Club
• Discover
• Mastercard
• VISA

All payment information will be transmitted over a secure, encrypted connection to ensure your personal and payment data is protected. We do not store your payment information, and all transactions are processed through secure payment platforms.

Payment Security

We take payment security very seriously. All payment information is transmitted through an encrypted connection, ensuring that your personal and payment data is protected. We guarantee that your payment process will take place in a secure, encrypted environment.

Payment Confirmation

Once the payment is successfully completed, you will receive a confirmation email containing your order details and payment information. Please keep this email for future reference. If you do not receive a payment confirmation email, please contact our customer service team, and we will assist you in confirming the order status.

Refunds

If your order requires a refund, the refund will be issued to the original payment method used. Refund processing typically takes 3 to 5 business days, depending on the processing speed of your payment provider. If you encounter any issues, feel free to contact us, and we will handle it promptly.

Contact Us

If you experience any issues with payments or need assistance, please contact us using the following details:

Address: 22 Avenue C, Rochester, NY 14621, US

Phone: +1 (315) 460-0610

Email: service@crystalhomeeu.com

Business Hours: Monday to Friday, from 9:00 AM to 6:00 PM (EST)

We are always here to assist you and ensure your payment process is smooth and secure.