Address: 22 Avenue C, Rochester, NY 14621, US
Phone: +1 (315) 460-0610
Email: service@crystalhomeeu.com
Business Hours: Monday to Friday, from 9:00 AM to 6:00 PM (EST)
Delivery Area
We offer shipping within the United States. Delivery to other countries/regions is not supported at this time.
Shipping Fees
Taxes
All product prices include taxes.
Order Cut-off Time
Orders placed before 6:00 PM will be processed on the same day. Orders placed after 6:00 PM will be processed the following day. If the order is placed on weekends or public holidays, the processing time will be extended to the next business day.
Order Processing Time
Orders will be processed within 1 to 3 business days.
Estimated Shipping Time
The estimated total shipping time is 5 to 8 business days after the order is shipped.
Shipping Carriers
We use carriers such as DHL, FedEx, and UPS for delivery.
Order Tracking
Once your order is shipped, you will receive an email containing tracking information and a tracking number. You can use the tracking number to monitor the status of your shipment.
Liability Statement
For any delays or delivery issues caused by unforeseen circumstances such as natural disasters, inclement weather, or traffic problems, we will make every effort to assist, but we are not liable for any resulting losses. We recommend contacting us promptly in such cases so we can help resolve the issue as much as possible.
Receiving Instructions
Please inspect the goods at the time of delivery. If the product is damaged or missing any parts, please contact us immediately and retain the original packaging and product photos for further processing.
Contact Information
Address: 22 Avenue C, Rochester, NY 14621, US
Phone: +1 (315) 460-0610
Email: service@crystalhomeeu.com
Business Hours: Monday to Friday, from 9:00 AM to 6:00 PM (EST)
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